Ordering made simple
Orders & Support
Is it safe to order through your site?
Yes, your security is our priority. All transactions are encrypted and processed securely. We never store your card details, and your personal data is kept 100% confidential.
Can I change or cancel my order after placing it?
If your order hasn’t been dispatched, we’ll do our best to make changes or cancel it. Please contact us as soon as possible and we’ll be happy to help.
Do you offer a satisfaction guarantee?
Yes. We offer a 60-day money-back guarantee. If a product doesn’t meet your expectations, simply return the unused bottles to us for a full refund—no questions asked.
You can read more about our return process here.
I didn’t receive an order confirmation email—what should I do?
Please check your spam or junk folder first. If it’s not there, feel free to contact us at care@vitaverus.co.uk and we’ll confirm your order details promptly.
Do your prices include VAT?
Yes, all prices shown on our website include VAT. There are no hidden charges at checkout.
Fast UK delivery
Shipping & Returns
When will my order be dispatched?
All orders are dispatched within 1 business day. You’ll receive a confirmation email as soon as your parcel is on the way.
How long does delivery take?
UK orders usually arrive within 1–2 business days after dispatch.
How much does shipping cost?
All UK orders include free delivery. No minimum spend or hidden charges—just simple, fast shipping.
How can I track my order?
Once your order is dispatched, you’ll receive a tracking link via email so you can follow your delivery in real time.
What is your return policy?
We offer a 60-day money-back guarantee. If a product doesn’t meet your expectations, simply return the unused bottles to us for a full refund—no questions asked.
You can read more about our return process here.
How do I start a return?
Please contact us at care@vitaverus.co.uk with your order number and reason for return. We’ll guide you through the next steps.
Know your supplements
Product Info
Where are your products made?
All VITAVERUS supplements are manufactured in the UK in GMP-certified facilities, following strict quality and safety standards.
What are your capsules made from?
We use HPMC (Hydroxypropyl Methylcellulose) capsules, which are made from plant-based cellulose. They’re 100% vegan and free from animal-derived ingredients.
Are your products non-GMO?
Yes, all VITAVERUS products are made using non-GMO ingredients. We are committed to clean, high-quality formulations you can trust.
What are GMP standards?
GMP stands for Good Manufacturing Practice. It’s a set of strict quality standards that ensure our supplements are consistently produced, safe, and high in quality. All VITAVERUS products are made in GMP-certified facilities in the UK.
Why choose our products?
Our focus is simple: clean, effective formulas. We never use unnecessary binders, fillers, sweeteners, or artificial additives. Every product is made with care in the UK, following strict GMP standards for quality and safety.